top of page

STORE POLICY

 

Customer Care

​

Welcome to Coast Botanical Skincare! We're dedicated to providing you with exceptional customer care to ensure your experience with our products is nothing short of delightful.

​

  • Contact Us: Have a question, concern, or just want to say hello? We're here for you! You can reach out to our customer care team via email at customer-care@coastbotanicalskincare.com or use our form on the contact us page.

  • FAQs: Before reaching out, take a look at our Frequently Asked Questions page. You might find the answer you're looking for right there!

  • Returns & Exchanges: Not completely satisfied with your purchase? No worries! Check out our Returns & Exchanges policy to learn how we can assist you.

  • Shipping Information: Curious about shipping times and costs? Find all the details you need on our Shipping & Returns Information page.

 


Privacy & Safety

​

At Coast Botanical Skincare, we take your privacy and safety seriously. Here's how we ensure your information and transactions are secure:

  • Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy is important to us, and we're committed to keeping your data safe and confidential.

  • Data Security: We employ industry-standard security measures to safeguard your data against unauthorized access, disclosure, or alteration.

  • GDPR Compliance: We comply with the General Data Protection Regulation (GDPR) to ensure that your rights regarding your personal data are respected and protected.

​

​

Wholesale Inquiries

Interested in carrying Coast Botanical Skincare products in your store or salon? We'd love to hear from you! Please fill out our Enquiry form, and a member of our team will get back to you as soon as possible to discuss partnership opportunities.

​

​

Payment Methods

Making a purchase from Coast Botanical Skincare is easy and secure. Here's what you need to know about payment methods and our policy:

  • Accepted Payment Methods: We accept all major credit and debit cards, including Visa, and Mastercard. You can also choose to pay using PayPal for added convenience.

  • Payment Security: Your payment information is encrypted and securely processed to ensure your financial data remains safe and protected.

  • Payment Policy: Payment is due at the time of purchase. Orders will be processed once payment has been successfully received.

  • Currency: All transactions are processed in GBP (British Pound Sterling) unless otherwise specified.

​

Credit / Debit Cards  - PAYPAL - Offline Payments

bottom of page